FAQ

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Frequently Asked Questions

How long does the glow last?

After 30 minutes of light exposure, each piece glows for up to 6 hours in complete darkness. The brighter the charging light, the more vivid the glow — direct sunlight gives the strongest effect.

Is it real silver?

Yes — you can choose Sterling Silver 925 (92.5% pure silver) or durable stainless steel. Both are nickel-free, cadmium-free and safe for sensitive skin.

Can I wear it in the shower or pool?

The stainless steel version handles daily splashes and hand-washing. We recommend removing all pieces before swimming in chlorinated pools or saltwater to preserve the finish long-term.

What sizes do the pieces fit?

The bracelet chain is 15cm + 3cm of extension links; the necklace is 40cm + 5cm. Both adjust to fit the vast majority of sizes with a smooth lobster clasp.

Does it come gift wrapped?

Every order arrives in our premium Marims gift box with a navy velvet drawstring pouch — free. You can also add a personalized gift message at checkout.

How long does shipping take?

Orders ship within 1–2 business days. U.S.: 4–7 business days · Canada: 7–10 · Australia & NZ: 5–10 · Europe: 5–10 · Other countries: 7–10. Tracking number by email on dispatch.

What if I'm not happy with my order?

We offer a 30-day money-back "Glow with Confidence" guarantee. If your jewelry doesn't glow as promised or meet your expectations, contact us and we'll arrange a return or exchange. Defective items: we cover 100% of return shipping.

How do I care for my luminous jewelry?

Wipe gently with the included polishing cloth, store in the velvet pouch, and avoid harsh chemicals or perfume sprayed directly on the piece. The phosphorescent finish needs no special maintenance — just light.

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support@marimscosmetics.com